Welcome to Newon.ae. These Terms of Use govern your access to and use of our website, products, and services. By accessing or using Newon.ae, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. General Information

Newon.ae is operated by Newon Lights UAE, with offices at Dragon Mart-1, Al Aweer Road, Dubai, United Arab Emirates. We are a lighting solutions provider specializing in LED indoor, outdoor lighting, landscape lighting, LED drivers, and accessories for the UAE and GCC markets.

2. Use of the Website

You agree to use our website only for lawful purposes. You must not:

  • Use the site in any way that breaches applicable local, national, or international laws
  • Transmit any malicious software, viruses, or harmful code
  • Attempt to gain unauthorized access to our servers or databases
  • Scrape, copy, or republish our product descriptions, images, or pricing without written permission
  • Use automated systems to interact with our site without consent

3. Product Information & Pricing

  • All product descriptions, specifications, and images are provided for informational purposes. We make every effort to ensure accuracy but do not warrant that product descriptions are complete or error-free.
  • Prices are listed in UAE Dirhams (AED) and are subject to change without notice.
  • Prices displayed do not include VAT unless explicitly stated. UAE VAT (5%) will be applied at checkout where applicable.
  • We reserve the right to limit quantities, discontinue products, or refuse service to anyone at our discretion.

4. Orders & Payment

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • Payment must be received in full before dispatch. We accept credit/debit cards and bank transfers.
  • In the event of a pricing error, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order.

5. Shipping & Delivery

  • We ship across all UAE Emirates and GCC countries. Delivery times are estimates and not guaranteed.
  • Risk of loss and title for items pass to you upon delivery to the carrier.
  • You are responsible for providing accurate shipping information. We are not liable for non-delivery due to incorrect addresses.
  • Tracking information will be provided for all shipped orders via email and WhatsApp.

6. Returns, Refunds & Warranty

Our Returns & Refunds Policy governs all returns. Please review it here. Product warranties are as stated on individual product pages:

  • All products: 1-month UAE local warranty
  • Other brands: As specified on the product page

7. Intellectual Property

All content on Newon.ae — including text, graphics, logos, images, product descriptions, and software — is the property of Newon Lights or its licensors and is protected by UAE and international copyright, trademark, and intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Newon Lights shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website or products
  • Unauthorized access to our servers or personal data
  • Errors, omissions, or inaccuracies in content
  • Any third-party conduct on our platform

Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Changes to These Terms

We may update these Terms of Use at any time. Changes take effect immediately upon posting. Your continued use of the site after changes constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Use:

  • WhatsApp: +92 343 922 7883
  • Email: info@newon.ae
  • Address: Dragon Mart-1, Al Aweer Road, Dubai, UAE

Last updated: August 2026