At Newon.ae, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment information
  • Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior
  • Account Details: Login information and preferences if you create an account
  • Communication Data: Messages sent via email, WhatsApp, or contact forms

2. How We Use Your Information

  • To process orders and payments securely
  • To deliver products and provide order updates and tracking
  • To improve our website, customer service, and product offerings
  • To personalize your shopping experience
  • To send marketing emails (only if you have opted in)
  • To comply with UAE legal obligations and tax requirements

3. How We Protect Your Information

We implement security measures including:

  • Secure Socket Layer (SSL) encryption for all data transmission
  • Limited access to personal information, restricted to authorized staff
  • Secure storage in accordance with UAE Federal Law No. 45 of 2021 on Personal Data Protection

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with:

  • Trusted third-party service providers (payment gateways, delivery partners: FLyexpress, Aramex, DHL, Fetchr) to fulfill orders
  • Government authorities, if required by UAE law or to protect our rights

5. Cookies and Tracking

We use cookies to enhance user experience, analyze traffic, and remember preferences. You can control cookies through your browser settings.

6. Your Rights

Under UAE data protection law, you have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Withdraw consent to marketing communications
  • Request information on how your data is used

7. Third-Party Links

Our website contains links to external sites (e.g., Amazon.ae, Mean Well). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy:

  • Email: info@newon.ae
  • WhatsApp: +92 343 922 7883
  • Address: Dragon Mart-1, Al Aweer Road, Dubai, UAE

Last updated: August 2026